Refund policy

Return Policy for Products

Thank you for shopping at HyperPotion! We aim to ensure your satisfaction with our products.

We have a 30-day return policy, which means you have 30 days after receiving your item to request a refund. 

Please review our return policy below:

1. Eligibility for Refunds:

• Products are eligible for a refund if they arrive damaged or defective.
• You must notify us within 24 hours of receiving the product to be eligible for a refund.

2. Reporting Damaged or Defective Products:

• If you receive a damaged or defective product, please contact our customer service team immediately at support@hyperpotion.com with your order number and a description of the issue.
• We may request photographic evidence of the damage or defect to process your refund.

3. Refund Process:

• Upon verification of the damage or defect, we will issue a refund to your original form of payment.
• Refunds will be processed within 5 business days after approval.

4. Non-Returnable Items:

• There is no need to return the damaged or defective product to us. You may keep it.
• Returns requested more than 24 hours after delivery will not be accepted unless there are exceptional circumstances.

5. Contact Us:

• For any inquiries about our return policy, please contact our customer service team at support@hyperpotion.com

6. Policy Updates:

• HyperPotion reserves the right to modify this return policy at any time. Changes will be effective immediately upon posting on our website.

By making a purchase from HyperPotion, you agree to comply with this return policy.